Anthropologie Returns

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How to Return or Exchange an Item at Anthropologie

Anthropologie is a fashion-forward company that claims to have spent the last couple decades learning about you. The company sells clothing, shoes and accessories, among other items for the household. Prices for Anthropologie items are much higher than items from other lower-end retailers. Customers wishing to return Anthropologie items will be happy to learn that returns are accepted indefinitely, though refunds may be reduced after one year of purchase.

Returning an Item

Returning an Anthropologie item in store: There are two ways you can return your Anthropologie store purchase. First, you can take the item back to the store with the original receipt for a refund of the purchase price. Your refund will be credited to the credit card used for the purchase, or other means of payment as applicable. You can also send your package back to the store of your choice, but you will need to pay the return shipping to the store. Make sure to pack the box with the original receipt, but keep a copy of the receipt for yourself.

Returning by mail: If you’d rather return your Anthropologie online or catalog purchase by mail, feel free to do so using the Smart Label on your packing slip. The Smart Label helps identify the order, but it does reduce your refund by $5.95. If you’d rather pay for the return shipping and handling, you can send the Anthropologie items back to the returns address.

Anthropologie Return Address LP
Attn: Returns Department
30 Industrial Park Blvd.
Trenton, SC 29847

You should write the order number on the outside of the box below the city and state.

Official Anthropologie Return Policy

The official return policy for Anthropologie is one of the simplest we have come across. According to the Anthropologie website at, you can return items for any reason at any time. If you no longer have the packing slip or original receipt and you wish to return an item after one year, you will be given the current price not the original price.

You may wish to read the entire return policy or call customer service at 1-800-543-1039 if you have a question about returning large, heavy items.

Were They Helpful?

Contact customer service at 1-800-543-1039 if you have questions about your order or return. Our call was answered by an automated welcome message immediately, but then the line went silent for about 10 seconds. We were surprised to hear a live voice answering the call at just 21 seconds. The customer service representative was bubbly and sweet. She quickly located our nearest store and gave us the address and phone number.

5 Comments on “Anthropologie Returns
  1. I purchased a pair of Black Leather Riding Boots, size is soo small it fit my 9 yr old grandchild. I could not even get my foot through the heel it was soooo narrow. I am Returnng these in mail today. Will not be purchasing from this store again, They are Overpriced and not good quality. Returns are also very inconvenient only certain stores but not the one close to me I would have to drive 1750 miles to return to a store yet there is one nearby me but they do not accept returns from online orders. Hummm.!! not good business

  2. I purchased 4 tops over a year ago. But, health issues caused a lot of weight gain. Unfortunately t3 things don’t fit at all.
    Husband said they looked ((not good)!
    I have receipts and tags are still attached. Can I return? I don’t mind store credit either way???

  3. I returned a pair of joggers weeks ago and have not gotten reimbursed. They only reimburse after numberous caomplaints.

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