How to Return or Exchange an Item at Anthropologie
Anthropologie is a fashion-forward company that claims to have spent the last couple decades learning about you. The company sells clothing, shoes and accessories, among other items for the household. Prices for Anthropologie items are much higher than items from other lower-end retailers. Customers wishing to return Anthropologie items will be happy to learn that returns are accepted indefinitely, though refunds may be reduced after one year of purchase.
Returning an Item
Returning an Anthropologie item in store: There are two ways you can return your Anthropologie store purchase. First, you can take the item back to the store with the original receipt for a refund of the purchase price. Your refund will be credited to the credit card used for the purchase, or other means of payment as applicable. You can also send your package back to the store of your choice, but you will need to pay the return shipping to the store. Make sure to pack the box with the original receipt, but keep a copy of the receipt for yourself.
Returning by mail: If you’d rather return your Anthropologie online or catalog purchase by mail, feel free to do so using the Smart Label on your packing slip. The Smart Label helps identify the order, but it does reduce your refund by $5.95. If you’d rather pay for the return shipping and handling, you can send the Anthropologie items back to the returns address.
Anthropologie Return Address
Attn: Returns Department
30 Industrial Park Blvd.
Trenton, SC 29847
You should write the order number on the outside of the box below the city and state.
Official Anthropologie Return Policy
The official return policy for Anthropologie is one of the simplest we have come across. According to the Anthropologie website at http://www.anthropologie.com/anthro/help/returns_exchanges.jsp, you can return items for any reason at any time. If you no longer have the packing slip or original receipt and you wish to return an item after one year, you will be given the current price not the original price.
You may wish to read the entire return policy or call customer service at 1-800-543-1039 if you have a question about returning large, heavy items.
Were They Helpful?
Contact customer service at 1-800-543-1039 if you have questions about your order or return. Our call was answered by an automated welcome message immediately, but then the line went silent for about 10 seconds. We were surprised to hear a live voice answering the call at just 21 seconds. The customer service representative was bubbly and sweet. She quickly located our nearest store and gave us the address and phone number.